Terms of Service & Privacy Policy

Terms of Service

Website use

This website provides general information about our services. Website content does not guarantee insurance coverage, eligibility, benefits, or rates. Contact LeeAnn to discuss your needs or to confirm an appointment change.

Appointment text messages

We send SMS text messages only for appointments that clients book with LeeAnn Brown. Messages cover appointment confirmations, reminders, scheduling, rescheduling, and cancellations. We do not send marketing or promotional text messages.

We send appointment texts only with your consent. Giving us your phone number or submitting a website form does not, by itself, give consent to receive text messages. SMS consent is optional and is not a condition of receiving our services.

• Message frequency varies with your appointments and scheduling needs.
• Message and data rates may apply under your mobile plan.
• Reply STOP to any text to unsubscribe. You may receive one final message to confirm your request.
• Reply HELP for help, or call 206-567-4600.
• Mobile carriers are not liable for delayed or undelivered messages.

If you stop text messages, you can still contact us by phone or email to manage your appointments.

Privacy Policy

Information we collect and use

We collect information you give us, such as your name, email address, phone number, questions, and appointment details. We use it to answer requests, arrange appointments, and send appointment texts if you consent.

Our website uses Google Analytics to understand site visits. Google may collect device, browser, and website usage information through cookies or similar tools. You can manage cookies in your browser settings. Our contact form uses Rizzness to process form submissions.

How we share information

We use service providers for website hosting, form processing, and appointment communications. We share information with them only as needed to provide those services. We may also disclose information when the law requires it.

We do not sell mobile phone numbers or SMS consent records. We do not share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Service providers may use this information only as needed to deliver our appointment communications.

Your choices

You can decline appointment texts or reply STOP to unsubscribe. Contact us to request access to, correction of, or deletion of information you gave us. We may need to keep some records to meet legal obligations.

Please do not send Social Security numbers, medical records, or other sensitive information through the website form or text messages.